Who We Are
At Call Core, we believe every missed call, abandoned cart, or delayed response represents unrealized revenue. We’re a nearshore contact center and CX operations partner built to close those gaps.
Through a blend of inbound support, live chat, and precision outbound campaigns, our teams act as an extension of your business — recovering lost sales, strengthening customer relationships, and delivering consistent brand experiences. Backed by KPI transparency, call monitoring, and ongoing agent development, we bring enterprise-level operational discipline to scalable outsourcing.
Our Mission
Our mission is to empower businesses to grow through high-quality nearshore support that drives both customer satisfaction and revenue performance.
By combining bilingual agents, inbound and outbound programs, retention expertise, and real-time quality monitoring, we help companies recover lost opportunities, strengthen loyalty, and scale operations without the overhead of in-house teams.
At Call Core, nearshoring isn’t just about saving money — it’s about unlocking operational potential.
Our Services
Tailored nearshore call center solutions designed to boost your customer experience and revenue.
Inbound Support
Voice and omnichannel support that ensures your customers get fast, helpful responses every time.
Revenue Recovery
Abandoned cart outreach and callback campaigns that reclaim lost sales and boost your bottom line.
Stay Connected
Get updates on our expanding suite of CX services right to your inbox
Call Core pays for itself
Generating over $800K every month for our clients by minimizing refunds, keeping customers from SaaS subscriptions, and reclaiming abandoned carts for our e-commerce clients.
★★★★★
Looking to reduce your call center overhead without sacrificing quality?
Bilingual Agents
Fully bilingual agents (many raised or educated in the U.S) Included are expats from the U.S living in Nicaragua. Our agents must have a 90% or above English level to work at Call-Core.
Campaign Management
A dedicated assigned campaign manager that will oversee all aspects of implementation and execution of your campaign.
Quality Assurance
We have a department dedicated to Quality Assurance. They listen to audios the entire day and make necessary adjustments to give feedback and retraining.
Recruitment
We recruit, hire and train qualified individuals for your campaign. Different campaigns require different skills and requirements. We match those requirements.
→
→
→
→
Get in Touch
Reach out to our Nicaragua team for tailored CX solutions and revenue recovery support.
Phone
+1 747 356 1675
harry@callcore.com