Our Story

At Call Core, we blend nearshore expertise with tech-driven customer support to help your business grow.

A professional team collaborating in a modern office with sleek technology and dynamic screens displaying customer data.
A professional team collaborating in a modern office with sleek technology and dynamic screens displaying customer data.
Close-up of a focused customer support agent engaging with a client via headset, with a futuristic digital interface overlay.
Close-up of a focused customer support agent engaging with a client via headset, with a futuristic digital interface overlay.

Discovery Phase

We dive deep to understand your unique customer needs.

Team members collaborating over customer data and market research charts in a modern office.
Team members collaborating over customer data and market research charts in a modern office.
Staffing & Training

Our Nicaraguan teams are carefully selected and trained to align perfectly with your brand’s voice and goals, ensuring every interaction feels authentic and effective.

Call center agents engaged in interactive training sessions with coaches providing real-time feedback.
Call center agents engaged in interactive training sessions with coaches providing real-time feedback.
Launch & Optimize

We launch your campaigns with precision, then continuously monitor KPIs and coach agents to boost performance and recover lost revenue.

How We Work

From discovery to launch, we tailor every step to your goals.

A sleek, modern workspace with a diverse team collaborating over digital dashboards.
A sleek, modern workspace with a diverse team collaborating over digital dashboards.
Discovery

We dive deep to understand your customer support needs.

Training

Agents get hands-on coaching tailored to your brand voice.

Optimize

Continuous improvements driven by real-time KPIs.

Client Voices

Real feedback from partners we've helped grow.

Call Core’s team turned our missed calls into sales, boosting revenue and customer satisfaction beyond expectations.

Lara M.
Portrait of a confident businesswoman smiling in a modern office setting.
Portrait of a confident businesswoman smiling in a modern office setting.

Austin TX

Their nearshore support perfectly aligns with our time zone, making communication seamless and results immediate.

Photo of a focused man working at a sleek desk with dual monitors displaying analytics.
Photo of a focused man working at a sleek desk with dual monitors displaying analytics.
Raj P.

Denver CO

★★★★★
★★★★★

Flexible Plans

Choose a plan that fits your growth pace

Get in

A sleek, modern workspace with a diverse team collaborating over laptops and digital dashboards.
A sleek, modern workspace with a diverse team collaborating over laptops and digital dashboards.

Reach out to start scaling your customer support with nearshore expertise.